Кодекс деловой этики

Section 1 – General;

Section 2 – Ethical standards and professional ethics;

Section 3 – Limits of the Code and liability for its violation;

Section 4 – Relationship between the medical worker and the patient;

Section 5 – Special   ethical   regulations   for   doctors;

Section 6 – Special   ethical   regulations   for nurses;

Section 7 – Special   ethical   regulations   for social workers;

Section 8 – Special ethical considerations for non-medical workers;

Section 9 – Special ethical requirements for the appearance of employees of the oncology center;

Section 10 – Conditions for using mobile communications;

Section 11 – Special ethical provisions of the guard station;

Section 12 – Special ethical provisions of students, interns, residents;

Section 13 – Non-disorder in the workplace and territory of the oncology center;


The Code of Professional Ethics of the Medical Worker (Code) of Semey Regional Oncology Center (SROC) is a document that defines the set of ethical norms andthe principles of the behavior of the medical worker in the implementation of professional medical activities and the activities of non-medical workers in support services (engineers of the radiological service, security officers, nurses, etc.)

This Code determines the relationship between employees of SROC, society andpatient, and   aims at   ensuring the rights, dignity, health of the individual andsociety inthe whole, also determines the high moral responsibility of the medical worker to society fortheir activities.


Morality   – accepted in the society’s notions of good and bad,   right and wrong, good and evil, as well as a set of norms   behavior resulting from these representations.

Ethics is a philosophical discipline, the subject of study of whichis morality.

Moral   – is a set of norms that determine human behavior.In essence, this is a moral elevated to the rank of personal rules of conduct.

Deontology      (Greek deon , deontos proper, proper +   logos- teaching) is a set of moral standards of the professionalbehavior of medical workers.

Morality   – is a form of public consciousness, which is based on principles, ideas and norms regulates the relations of people in society.

Medical ethics is a set of norms of behavior and morale of medical workers.

Mercifulness is a compassionate, benevolent, caring, loving relationship to another person.

Respect is a complex quality that includes justice, trust, attentiveness, sensitivity, courtesy, modesty.

Confidentiality –  this is a characteristic of something that is kept in secret, the knowledge of which is available only to a few people who do not disclose to third parties.The term is often used in relation to ethical issues.

Collegiality is the constant self-examination and cooperation, as well as the creation of a trust system based on the parity of responsibility and the amount of work.We all depend on each other, and none of us is able to act alone, solving common problems.

Professionalism is the direction of all of its best knowledge, capabilities and experience to achieve a high result for the benefit of the patient and the team, through continuous development and training.


Article 1.   The term “medical worker”

A medical worker in this Code means specialists who have a higher or secondary special medical education, working in the field of medical services, carrying out preventive measures that provide medical and social services and work in Regional Oncology center.

Article 2.   The purpose of the professional activity of a medical employee of SROC is the organization of activities to carry out measures to protect human health, preserve life, provide quality diagnostic, preventive, rehabilitation andpalliative care.

Article 3.    Principles of operation of medical worker of SROC

The medical worker is guided by the legislation of the Republic of Kazakhstan, regarding the rights of citizens to protect health and medical care, the oath of a doctor, the principles of humanism and charity.

A health worker should make every effort toaccordance withtheir qualifications andcompetence, the cause of protecting the health of citizens, ensuring the quality of theirassistance forthe highest level.

A medical worker is required to provide medical care to any people, regardless ofsex, age, race andnationality, place of residence, social status, religious andpolitical beliefs, andalso other non-medical factors.

The medical worker must constantly improve his professional knowledge,skills anderudition.

The health worker is responsible, including   moral, forquality andsafe medical care in   accordance with thetheir qualifications, job descriptions andofficial duties inexisting resources.

The moral duty of the medical worker to observe the purity of the ranks of the medical community, to impartially analyze both the mistakes of his colleagues andown.Prevent the practice of dishonest andincompetent colleagues, and various kinds of nonprofessionals, causing damage to the health of patients.

Given the role of the medical worker insociety, heshould support andtake part in thepublic events, especially those where a healthy lifestyle is promoted.

Article 4.   Inadmissible actions of a medical professional

Abuse of knowledge andthe position of a medical professional is incompatible with his professional activities.

A health worker does not have the rights:

  1.   Use your knowledge andopportunities ininhumane purposes;
  2.   Without sufficient grounds to apply medical measures or deny them who need to help people;
  3.   Use methods of medical influence onpatient withthe purpose of his punishment, and in   interests of third parties;
  4.   To impose their philosophical, religious andpolitical views;
  5.   Do not impose physical, moral or material damage on the patient intentionally, neitherbynegligence and be indifferent toactions of third parties that cause such damage;
  6. Personal prejudices of the medical worker and other non-professional motives should not influence the process of diagnosis and treatment;
  7. Displacement of the patient fromoffered medical services is not   may be the reason for the deterioration of quality and   accessibility, reduction of species and   The volume of medical care provided to him free of charge in   within the guaranteed volume of free medical care   established by the legislation of the Republic of Kazakhstan;
  8. Gifts frompatients are extremely undesirable, because they can create an impression   patients not   donors and   not   receiving gifts, that they   have less concern.Gifts should not be given or received inexchange forservices.Receiving gifts incash or valuable gifts are prohibited;
  9. The health worker does not   has the rights, using his position, emotional and mental state of the patient, to conclude with   property transactions;   personal goals of his work, and   also engage in extortion andbribery;
  10. The health worker does not  have unauthentic, incomplete or distorted information on the   medicines, medical devices,   including hide frompatient information aboutavailability of medicines, medical products having a lower price;
  11. The health care should not take encouragement frommanufacturers anddistributors of medicines forprescribing their medicines;territory of the medical organization, items bearing the company logo or the trade name of the medicinal product or medical device;

Article 5.    Professional independence.

The right of a medical worker is to preserve one’s professional independence.   Providing medical assistance   old people , servicemen and   Civilians, top managers and   persons in custody, the health worker accepts   of the full responsibility for   professional solution, and   because it is obliged to reject any attempts of pressure from   party administration, patients or other persons.

The health worker should refuse   cooperation with   any natural or legal person, if it requires   his actions are contrary to the legislation of the Republic of Kazakhstan, ethical principles, professional duty.Participating in   examinations, consulations, commissions, consultations, etc., the medical worker is obliged to clearly and   openly declare   his position, defend his point of view, and   at   cases of pressure on   him   – to resort tolegal andpublic protection.

  Article 6.   Respect for honor and dignity of the patient.

The medical worker must respect the honor and dignity of the patient, and show attentive and patient attitude to him and his relatives. Rough and inhumane treatment of patient, humiliation of his human dignity, and any manifestation of superiority or expression to patients preferences or dislike of the side of a health worker are inadmissible.

Article 7.   Terms of medical care.

The medical worker must provide medical care in the conditions of the least possible restriction of the patient’s freedom and dignity.

Article 8.   Conflict of interest.

If there is a conflict of interests such as patient-society, patient-family, etc., the medical worker should give preference to the interests of the patient, unless their implementation causes direct damage to the patient himself or others.

Article 9.   Medical secret.

The patient has the right to expect that the medical worker will keep secret all the medical and personal information entrusted to him.

A health worker cannot publicize, the information received insurvey andtreatment without the permission of the patient or his legal representative, includingthe fact of applying formedical care.The medical worker must take measures to prevent the disclosure of medical secrets.


Article 14 Limits of the Code

The present Code operates within all structural subdivisions of SROC and is binding for all medical workers.

Article 15 Degree of responsibility for violation of professional ethics.

The degree of responsibility for violation of professional ethics is determined by a commission on medical ethics, approved in the oncology center with participation in the meeting of the commission of the first leader.   If a breach of ethical standards affects the legal norms at the same time, the medical worker is liable in accordance with the legislation of the Republic of Kazakhstan.

Article 16   Responsibility for violation of the “Code of Ethics”.

The degree of responsibility for violation of the “Code of Ethics” by medicalemployees is determined by the commission on medical ethics, SROC with participation in the commission meeting of the first head of the clinic in the form of:

  1. remarks;
  2. reprimand;
  3. severe reprimand.

Article 17   Revision and interpretation of certain provisions of this Code

Revision and interpretation of certain provisions of this Code is carried out with the approval and approval of the Manual of the ROC.

Article   18     Determining the degree of moral responsibility of health workers.

The degree of moral responsibility of medical workers for their activities to citizens and society as a whole is determined by compliance with Article 184 of the Code of the Republic of Kazakhstan “On the Health of the People and the Healthcare System” (Code of Honor for Medical and Pharmaceutical Workers of the Republic of Kazakhstan)

Article 19 Labor relations of medical workers.

  1. Labor relations of the dispensary are regulated by the labor legislation of the Republic of Kazakhstan.
  2. Remuneration of labor of employees of SROC is carried out in accordance with the procedure established by the labor legislation of the Republic of Kazakhstan and the internal acts of the dispensary.
  3. Appointment and dismissal of heads of structural units and deputy directors is performed by the first head of the ROC on a personal application for dismissal or by order.


Article 20.   Mutual relations between colleagues.

The relationship between medical workers should be based on mutual respect, trust and patient interests.In relations with colleagues, a medical worker should be honest, fair, benevolent, and decent, should respect the knowledge and experience of colleagues, as well as be ready to transfer their experience and knowledge to young professionals.

Article 21   Management of subordinate medical workers.

An employee who has a high level of professional competence and high morality should guide all the medical workers.